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Employee and Labor Relations Manager
Human Resources - HHRS
12 Month Regular
$76,245 - $95,306

Who we are

If you want to join a values-driven organization that transforms the lives of students, Anne Arundel Community College is the place for you. We provide opportunity for faculty and staff to meet the needs of a diverse student body. Every move we make is done with the intention of helping our students achieve academic excellence and remain engaged with their educational goals. Innovation and creativity are at the center of what we do at AACC. We’re looking for forward-thinking individuals who are ready to thrive and grow with us to join our team.

 We have a great opportunity for you

We also want someone who understands and supports equity and fairness in the workplace, and the positive impact those standards can have on an organization.

More specifically, under general direction and guidance of the Director, HR Operations, this position is responsible for interacting with all faculty and staff as it relates to employee and possible labor relations issues and activities. This position effectively manages confidential employee relations issues, including disciplinary actions, employment-related investigations (complaints and conflicts), develops, administers and implements policies and procedures and assists in the administration of a collective bargaining agreement when applicable.   In addition, the manager develops training modules on a variety of subjects and conducts training.  The Employee and Labor Relations Manager will be responsible for developing and maintaining strong relationships with departmental staff for effectively and efficiently building a strong employee relations program.

Throughout the COVID-19 pandemic, Anne Arundel Community College has acted - and continues to act - with the safety of our students, faculty and staff as the highest priority. All employees must attest to their vaccination status. Those who are not fully vaccinated may be required to submit proof of a current negative COVID test result weekly prior to reporting to work on campus. New employees must complete the Employee Vaccination Certification within three (3) business days of their start date.  Prospective or new employees may seek an accommodation for religious or medical reasons to both vaccination and testing.  More details to follow on the accommodation process.  Email questions to

Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation.


What you will do in this role

  • Employee Relations:
    • Researches complex labor and employee issues, and if necessary, refers to Director, HR Operations for consultation with legal counsel;
    • Coordinates the revisions of all staff and faculty handbooks;
    • Assists with conducting exit interviews with separating employees as needed;
    • Provides professional guidance, support, training and instruction to supervisors and employees;
    • Make recommendations regarding job descriptions to reflect supervisory duties and confidential duties, as needed;
    • Provides support to managers and supervisors on evaluating potential disciplinary matters, counseling employees and developing performance improvement plans.
  • Policy and Procedures:
    • Researches current labor and employee relations policies, procedures, and best practices; 
    • Drafts and coordinates policies and procedures under consultation with legal counsel;
    • Makes recommendations regarding updates to existing policies and procedures or the need for new policies and procedures and;
    • Advises employees and managers on the interpretation and administration of the College Manual and constituency group codes
  • Labor Relations, if applicable:
    • Interprets and administers labor contracts regarding issues such as wages and salaries, healthcare, pensions, and union and management practices;
    • Handles routine labor relations and human resource inquires related to policies, procedures, and bargaining agreements and refers complex matters to appropriate management staff, the Director, HR Operations and/or legal counsel, as needed;
    • Conducts day-to-day administration of employee/labor relations activities to ensure compliance with policies, rules, regulations, and procedures, as well as the Collective Bargaining Agreement;
    • Works with Human Resources staff to create reports on employees who are eligible for bargaining units;
    • Provides notice to union regarding new hires and ensures an opportunity for union participation in employee orientation, as required by law;
    • Advises management on contracts, employee grievances, and disciplinary procedures;
    • Conducts initial interviews and gathers information for employee relations matters, such as harassment allegations, work complaints, and other concerns and refers complaints of discrimination or harassment based on a protected class to the Chief Compliance and Fair Practices Officer/Title IX Coordinator, as applicable.
    • Conducts consultations and mediations of employee complaints and grievances prior to filing of formal complaints whenever possible;
    • Manages adjustment of grievance process;
    • Leads meetings between management and labor;
    • Meets with union representatives;
    • Ensures that Human Resources policies and procedures are consistent with collective bargaining agreements;
    • Works with team to collect information and data to assess cost and policy implications of negotiations and disputes, including management and union proposals, pay scales and wages, benefits, working conditions, and other mitigating circumstances;
    • Conducts surveys, interviews, and other research related to human resource policies, compensation, and other labor negotiations;
    • Assists with preparation of documents and records required for contract negotiations, meetings, and negotiations with employee and labor organizations;
    • Interprets formal communications between management and labor;
    • Serves as the college’s representative in the negotiation process with any union whenever necessary to assure that management's position is being properly represented and;
    • Participates in fact-finding through the State Higher Education Labor Relations Board, as needed;
  • Training:
    • Designs training modules and conducts staff training regarding policies, procedures, and employee relations, as assigned; and
    • Trains management on employee/labor relations.
  • Reporting:
    • Tracks employee relations cases to identify complaint patterns within departments and divisions, and recommends intervention or training solutions and;
    • Conducts research and drafts Human Resources reports;
  • Other:
    • Provides support in other areas of Human Resources to include executing and supporting initiatives as assigned; and
    • Performs other related duties as assigned.

What you will bring to this position

  1. Master’s degree, preferably in Employee and Labor Relations or Human Resources or Juris Doctorate
  2. Five to 10 years full-time experience in employee and labor relations, collective bargaining and policy development
  3. Experience in developing, implementing, and providing training on policies and procedures
  4. Experience in higher education
  5. Thorough understanding of federal and state labor and employee relations laws, regulations, and guidelines related to HR and contract negotiations
  6. Knowledge of administrative software applications, Microsoft Office, with the ability to learn and use other software applications and database tools as required
  7. Ability to accurately manage sensitive and confidential information
  8. Experience in preparation for bargaining, proposal drafting and working with management to identify issues and subjects for bargaining
  9. Experience in interpreting and administering collective bargaining agreements, proven success in conflict resolution, and human resources management as it relates to employee relations
  10. Excellent verbal and written communication skills
  11. Excellent interpersonal, negotiation, and conflict resolutions skills
  12. Excellent time management skills with the proven ability to meet deadlines
  13. Strong analytical and problem-solving skills

And maybe a little of this too (our preference, but not required)

Training and experience in mediation and conflict resolution preferred

PHR, SPHR, SHRM -CP or SHRM - SCP certification 


We love our benefits, and you will too!

AACC offers robust benefits such as generous paid leave (annual, sick, holiday, bereavement, spring and winter breaks), affordable health care plans, free dental and vision plans for full-time employees, Maryland State Pension System and/or other optional retirement plans that include employer contributions, disability leave, free AACC tuition for employees and eligible dependents, and tuition reimbursement for employees taking job-related courses at other institutions.  AACC also encourages a healthy work/life balance and offers a variety of wellness programs and free use of the gym. Staff and faculty enjoy free parking as well.

Cover Letter, Resume/Curriculum Vitae
Anne Arundel Community College is an Equal Opportunity Employer. 
As a condition of employment and in connection with your employment application process, Anne Arundel Community College shall conduct a background check on all candidates selected for employment. The information contained in such background reports shall be used for job relevant employment purposes. All offers of employment are contingent upon the favorable results of a background check screening.
While we appreciate your interest in employment with Anne Arundel Community College, we regret that we are unable to sponsor employment Visas for job applicants at this time.
College Statement on Diversity
Anne Arundel Community College (AACC) has responded to the needs of a diverse community for more than 50 years by offering high quality, affordable and accessible learning opportunities. Established in 1961, AACC is a fully-accredited, public two-year institution that offers national and regional studies that can lead to a degree or certificate, industry credential, transfer to a four-year institution, or career enhancement, personal enrichment and lifelong learning. AACC is committed to supporting and sustaining a diverse and inclusive educational environment with learning as our central mission. Diversity is not merely a goal but a value that is embedded throughout the institution in multiple areas including (but not limited to): learning, teaching, student development, institutional functioning, and engagement in partnerships with the local and global community.
•AACC is an equal opportunity employer who values the power of diversity and the strength it brings to the workplace.