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Job Details

Provides course section maintenance services through the creation and maintenance of databases of current information on courses, enrollments, course locations, room scheduling, financial information and instructor information.

Provides backup coordination of the scheduling of room assignments for credit and noncredit Continuing Education and Workforce Development (CEWD) sections at the Arnold campus, Arundel Mills, and Glen Burnie Town Center locations.

Actively works to resolve inquiries/issues at point of contact using full range of college systems. Communicates tactfully with instructors and students regarding enrollments, class status, room locations, billing issues, and any problems that arise with regard to course offerings.

Processes registrations. 

Posts grades/sends CEUs.

Assists in technology innovation implementation to enhance divisional systems to provide processing efficiencies.

Generates and maintains files for course information, rosters, and certificates. 

Assists in maintaining a filing system for department documentation.

Composes/prepares a variety of documents, reports and correspondence using college standard word processing; 

Authorizes room requests from Event Services for CEWD classrooms. 

Provides backup office and telephone coverage to disseminate information and respond to inquiries from students, faculty, staff and the public; Other duties as assigned by Assistant Director, Instructional Support Center.

Required Qualifications:
A high school diploma or GED.
Minimum one year of administrative support experience in a business or educational environment.
Demonstrated ability to utilize spreadsheets, database systems, and standard word processing at an intermediate level.
Strong customer service and problem solving skills.
Demonstrated commitment to creating an inclusive environment and the ability to deal tactfully with all internal and external constituents.

Monday-Friday, 8:30 a.m. - 1:30 p.m., 25 hours/week

Preferred Qualifications:
Associates degree preferred.
Ability to function with minimal supervision with attention to details and deadlines including the ability to work a flexible schedule and travel to accommodate the needs of the program.

Anne Arundel Community College is an Equal Opportunity Employer. 
As a condition of employment and in connection with your employment application process, Anne Arundel Community College shall conduct a background check on all candidates selected for employment. The information contained in such background reports shall be used for job relevant employment purposes. All offers of employment are contingent upon the favorable results of a background check screening.
While we appreciate your interest in employment with Anne Arundel Community College, we regret that we are unable to sponsor employment Visas for job applicants at this time.
College Statement on Diversity
Anne Arundel Community College (AACC) has responded to the needs of a diverse community for more than 50 years by offering high quality, affordable and accessible learning opportunities. Established in 1961, AACC is a fully-accredited, public two-year institution that offers national and regional studies that can lead to a degree or certificate, industry credential, transfer to a four-year institution, or career enhancement, personal enrichment and lifelong learning. AACC is committed to supporting and sustaining a diverse and inclusive educational environment with learning as our central mission. Diversity is not merely a goal but a value that is embedded throughout the institution in multiple areas including (but not limited to): learning, teaching, student development, institutional functioning, and engagement in partnerships with the local and global community.
•AACC is an equal opportunity employer who values the power of diversity and the strength it brings to the workplace.